Maximize your customer communications with Toki's integration with Sendlane. This comprehensive integration combines Sendlane's powerful email, SMS, and review capabilities with Toki's loyalty program to create seamless, personalized customer experiences across all channels.
Key Features
- Multi-Channel Communication: Send loyalty program updates through email and SMS channels
- Automated Messaging: Trigger personalized messages based on loyalty program events
- Smart Segmentation: Create targeted campaigns based on loyalty tiers and engagement levels
- Review Integration: Connect customer reviews with loyalty rewards
- Behavioral Targeting: Use customer behavior data to optimize loyalty communications
Benefits
- Increase program engagement with multi-channel communications
- Improve customer response rates through channel optimization
- Boost review generation with loyalty incentives
- Create cohesive customer experiences across all touchpoints
- Generate deeper insights through unified data analytics
Use Cases
- Welcome Series: Create multi-channel onboarding sequences for new loyalty members
- Review Rewards: Automatically award points for verified customer reviews
- Status Updates: Send personalized emails and SMS for point balance and tier changes
- Re-engagement Campaigns: Use targeted communications to activate dormant loyalty members
- Milestone Celebrations: Create special multi-channel campaigns for loyalty achievements
Getting Started
- Connect your Sendlane account through the Toki dashboard
- Set up your communication preferences for loyalty program updates
- Configure automated messaging triggers
- Launch your integrated communications strategy
Enhance your loyalty program communications by combining Sendlane's unified messaging platform with Toki's loyalty capabilities. Get started with the integration today.