Enhance your customer insights with Toki's integration with KnoCommerce. This powerful combination enables you to gather valuable customer feedback while rewarding participation through your loyalty program, creating a virtuous cycle of engagement and insights.
Key Features
- Survey Rewards: Automatically award loyalty points for completing surveys
- Targeted Feedback: Create specialized surveys for different loyalty tiers
- Response Analytics: Track survey completion rates alongside loyalty metrics
- Smart Triggering: Launch surveys based on loyalty program events
- Insight Integration: Combine survey data with loyalty program analytics
Benefits
- Increase survey response rates with loyalty incentives
- Gather deeper insights from loyal customers
- Improve program offerings based on direct feedback
- Enhance customer engagement through interactive surveys
- Create data-driven loyalty program improvements
Use Cases
- Post-Purchase Surveys: Reward customers for sharing purchase feedback
- Program Satisfaction: Gather feedback about loyalty program experience
- VIP Insights: Create exclusive surveys for high-tier members
- Product Development: Collect product feedback from loyal customers
- Customer Experience: Track satisfaction across the loyalty journey
Getting Started
- Connect your KnoCommerce account through the Toki dashboard
- Configure survey reward rules
- Set up automated survey triggers
- Launch your integrated feedback program
Transform your customer feedback strategy by combining KnoCommerce's powerful survey platform with Toki's loyalty capabilities. Get started with the integration today.