Elevate your customer engagement strategy with Toki's seamless integration with Attentive, the industry leader in SMS marketing. This powerful integration enables you to create personalized, impactful text messaging campaigns that drive revenue and build lasting customer relationships.
Key Features
- Synchronized Customer Data: Automatically sync customer profiles, purchase history, and loyalty program status between Toki and Attentive
- Smart Segmentation: Target specific customer segments based on loyalty tiers, points balance, and engagement history
- Automated Loyalty Updates: Send real-time SMS notifications for points earned, tier upgrades, and reward availability
- Personalized Messaging: Create dynamic SMS campaigns that include personalized loyalty program information
- Campaign Performance Tracking: Monitor the success of your SMS campaigns with detailed analytics and conversion tracking
Benefits
- Increase customer engagement through timely, relevant SMS communications
- Drive higher repeat purchase rates by promoting loyalty program benefits
- Boost program enrollment through targeted SMS campaigns
- Create seamless omnichannel experiences by connecting loyalty data with SMS marketing
- Improve customer retention with personalized loyalty communications
Use Cases
- Welcome Series: Automatically send SMS messages to new loyalty program members with their welcome points and program benefits
- Point Balance Updates: Keep customers informed about their current points balance and available rewards
- Tier Milestone Notifications: Alert customers when they're close to reaching the next loyalty tier
- Birthday Rewards: Send personalized birthday messages with special point bonuses or rewards
- Win-Back Campaigns: Re-engage inactive members with personalized point offers and program reminders
Getting Started
- Connect your Attentive account through the Toki dashboard
- Configure your SMS messaging preferences and automation rules
- Set up triggered messages based on loyalty program events
- Start creating personalized SMS campaigns using loyalty program data
Transform your customer engagement strategy by combining the power of loyalty programs with personalized SMS marketing. Get started with the Toki + Attentive integration today.